Caribbean Airlines VIP Lounge

Location: Piarco, Trinidad and Tobago

Project Overview

The Caribbean Airlines VIP Lounge provides passengers with a comfortable space to relax, dine, and unwind before their flights. CET integrated the lounge’s audio, video, advertising, flight-information, and announcement systems.

The Client’s Vision

Caribbean Airlines envisioned a relaxing and comfortable environment where passengers could enjoy entertainment and background music while waiting for their flights. The system also needed to display scheduled advertisements and live flight information while supporting clear announcements throughout the lounge.

System Design

The system is built around a Q-SYS digital signal processor, with audio inputs for background music and a microphone for announcements. Multiple displays are equipped with dedicated BrightSign media players and cable boxes for advertising, flight information, and general television viewing.

A custom graphical interface allows staff to control audio levels and television channels from a tablet.

Key Features and System Capabilities

• Centrally managed background music and announcement system.
• Multiple displays configured for advertising, flight information, and general entertainment.
• Dedicated BrightSign media players for reliable content distribution.
• Automated scheduling of advertisements using programmed playback timers.
• GPIO-triggered switching to flight-information displays when required.
• Tablet-based interface allowing staff to enter flight times and status updates for display on screen.
• Simple control of audio levels and television channels through a custom graphical user interface.
• Flexible system design that allows lounge personnel to manage essential audio and visual functions without specialized technical knowledge.